Service
AI Agents
Live agents for ops & support — with human handoff when it matters.
We design, build, and harden AI agents for real workflows: voice, chat, ops, and customer support — with observability and human handoff.
Who it's for
Product and ops teams that need agents answering customers, booking appointments, or running internal workflows — without babysitting demos.
Outcomes
- — Voice and chat agents tied to your tools
- — Guardrails, evals, and fallback paths
- — Handoff to humans when confidence drops
How we build it
Most agent projects stall at the demo. We build the production path: tool calling, telephony or chat channels, CRM write-backs, confidence thresholds, and a clear human handoff when the model should not guess.
You get evals against real transcripts, logging you can audit, and a deployment model your team can operate — or we stay on retainer to iterate with you.
Typical deliverables
- Channel setup (voice, chat, or both)
- Tool integrations and CRM sync
- Guardrails, eval harness, and escalation rules
- Runbooks and handoff documentation
Scope a ai agents project
Book a 30-minute discovery call — we'll tell you if we're the right fit.